Assuring Quality and Protecting Your Safety
As an institution and as individual healthcare professionals, we are committed to protecting patient safety and providing quality care. It’s at the heart of everything we do at Kingman Regional Medical Center (KRMC).
To us, quality means: doing the right thing at the right time, for the right person, and having the best possible result. Patient safety—preventing harm to patients—underlies all aspects of our healthcare culture.
We work to improve the quality of our services and the safety of our patients on a continuous basis. To evaluate our performance, we use industry-wide quality standards and measures. These measures serve as vital tools to identify where improvements are needed and allow us to focus on the areas that require the most attention.
KRMC continues to implement process improvements to prevent medical errors, falls, accidents and infections for the safety of patients in our care.
An example of a KRMC safety initiative follows.
Bedside Medication Delivery
Kingman Regional Medical Center continuously looks for ways to improve the experience of our patients. In August 2019, KRMC piloted our Meds to Beds program. We found that this program expands access to vital medication for patients. Today, Meds to Beds is available to all hospitalized patients.
What is Meds to Beds?
Through the Meds to Beds program, KRMC’s Pharmacy delivers the medications a patient will need after discharge straight to the patient’s bedside. We know it can be difficult for some patients to pick up their prescriptions due to financial issues, lack of transportation, or simply not feeling well enough to go out. This program helps to reduce the burden on patients after they leave the hospital.
A pharmacist or nurse will review a patient’s prescribed medications at their bedside. This includes what the medication is for, how to take it, and potential side effects. A thorough understanding is important for the patient’s safety, and we take time to ensure all their questions and concerns are addressed.
Our research has shown that providing a patient’s necessary medications before discharge promotes recovery and reduces the likelihood of readmission to the hospital. KRMC Community Pharmacy fills and delivers approximately 1,000 prescriptions through the Meds to Beds program each month.
Commitment to continued progress
KRMC’s staff – from nurses to housekeepers to senior managers – have been hard at work improving patient safety. We know this work is never finished, and we are dedicated to maintaining a focus on enhancing our practices for the best interests of our patients.