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KRMC outlines options for non-emergency medical care

a woman in a white lab coat and surgical mask shows a table to a woman in a surgical mask sitting on the right
December 3, 2021

With nationwide healthcare staffing shortages and a rising number of COVID cases in Mohave County, Kingman Regional Medical Center (KRMC) is experiencing an influx of patients in its emergency department. 

Emergency department staff must prioritize care according to severity of condition, and current volumes mean some patients could experience long wait times. 

KRMC has several available options for patients to get the care they need:

Care Anywhere 
KRMC Care Anywhere is an online service for patients with certain common conditions to consult a medical provider. Visit and click on “Care Anywhere” to start a visit.

Using Care Anywhere, patients complete a private online questionnaire about their condition and symptoms. A KRMC medical provider reviews this information and responds with an appropriate treatment plan, which may include prescriptions and orders for tests. 

Due to the COVID-19 pandemic, KRMC has waived all fees associated with Care Anywhere. All visits are free, and no health insurance is required. 

People who have mild to moderate illness –including respiratory symptoms – should stay home and use Care Anywhere to receive medical advice, obtain an order for a COVID test, and schedule monoclonal antibody therapy for COVID-19 if appropriate. 

KRMC Primary Care
KRMC’s primary care providers offer limited same-day sick appointments and remote telehealth visits for their established patients. Please call KRMC Primary Care at 928-681-8750 to check availability. 

KRMC Urgent Care 
KRMC Urgent Care provides effective medical treatment for a range of non-life-threatening illnesses or injuries that require same-day medical attention (sprains and strains, broken bones, cuts, burns, respiratory conditions, infections, etc.). 

Patients with minor COVID symptoms (cough, fever, headache, etc.) can also seek care through KRMC Urgent Care.

KRMC Urgent Care is located at 1726 Beverly Avenue and is open seven days a week, 7:00 am – 7:00 pm. No appointment is necessary. 

When to seek emergency care:
Area residents should not hesitate to call 911 or visit the nearest emergency room if they have any symptom of a possible life-threatening condition, such as:
•    Chest pain or pressure
•    Compound fracture 
•    Head injuries
•    Pneumonia
•    Seizures
•    Severe abdominal pain
•    Shortness of breath
•    Sudden, severe headache, weakness, or paralysis
•    Uncontrolled bleeding
•    Severe COVID-19 symptoms, including trouble breathing, worsening chest discomfort, bluish lips or face, inability to stay awake, or new confusion


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