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Seeking medical care for COVID‑19 symptoms

Published on August 17, 2020

If you have symptoms, stay home and consult a provider through KRMC Care Anywhere

People with COVID-19 have reported a variety of symptoms– ranging from mild to severe. Symptoms may appear 2-10 days after exposure to the virus.

Symptoms of COVID-19 may include:

  • Fever
  • Chills
  • Cough
  • Shortness of breath
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Look for emergency warning signs

If someone is showing any of the following signs, CALL 911 or immediately seek emergency medical care:

  • Trouble breathing (feel you can’t catch your breath)
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

KRMC also asks that patients with respiratory symptoms not visit our Urgent Care at this time, but rather follow the steps outlined below.

Telemedicine for Care Without an Office Visit

To help limit the spread of COVID-19 in our community, Kingman Regional Medical Center (KRMC) encourages anyone who has symptoms of COVID-19 to use KRMC’s online telemedicine service, called Care Anywhere.

KRMC Care Anywhere is a web-based telemedicine service where people can receive medical care without an office visit. By using this service, individuals can limit in-person contact, which helps protect them and the community from the spread of illness.

Patients complete a questionnaire about their health condition and symptoms. A KRMC healthcare provider will evaluate the patient’s answers and provide a treatment plan. If necessary, the provider may call, text, or video chat with the patient to further evaluate their condition.

During the COVID-19 outbreak, KRMC has waived all fees associated with KRMC Care Anywhere. It has also expanded operating hours to Monday-Friday, 7:00 am – 9:00 pm, and Saturday and Sunday, 7:00 am – 7:00pm.

To start a virtual visit, go to krmc.zipnosis.com. The website provides step-by-step instructions on how to proceed with your visit.

Medical Care for the Very Young and the Elderly

Because children under 2 and adults 70 and over are at high risk of complications with any respiratory illness, they should go to the Emergency Room if they experience any shortness-of-breath or high fever. Otherwise, contact a KRMC Primary Care provider if you are experiencing mild COVID-19 symptoms.

KRMC Primary Care has implemented a system for promptly responding to patient calls regarding COVID-19 during regular office hours, which are Monday through Friday from 7:00 a.m. to 5:30 p.m. For KRMC Primary Care, call (928) 681-8530. For Joshua Tree Pediatrics, call (928) 681-8706.

Testing for COVID-19

Diagnostic Testing

To diagnose a current COVID-19 infection, we use a nucleic acid test – also called a PCR (polymerase chain reaction) test. For this test, we take a sample of mucus from the nose to send for laboratory analysis. This analysis looks for the genetic material of SARS-CoV-2, the virus that causes COVID-19.

Testing is reserved for patients who meet certain criteria for symptoms and exposure. If you are concerned about your symptoms and possible exposure, complete a virtual visit with KRMC Care Anywhere.

Antibody Testing

Antibody testing – also known as serology testing – is used to detect whether someone has previously been infected with SARS-CoV-2. It does not diagnose a current infection. For this test, the patient gives a sample of blood to send to a laboratory for analysis. The lab analysis looks for IgG (immunoglobulin G) antibodies, which are proteins the immune system produces in response to SARS-CoV-2. You must have an order from a provider to get an antibody test. If you think you may have been infected with COVID-19 in the past, complete a virtual visit with KRMC Care Anywhere to consult with a provider. Learn more about requesting an antibody test. 

More Information

Please call KRMC’s Coronavirus Call Center at 928-263-3456 for more information about Care Anywhere or for other questions or concerns about COVID-19.