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Frequently Asked Questions


How does COVID-19 spread?

COVID-19 mainly spreads through respiratory droplets when an infected person talks, coughs, or sneezes. The invisible droplets can land in the mouths, noses, or eyes of people who are nearby.

It is also possible to become infected by COVID-19 by touching a surface or object that has the virus on it― and then touching your own mouth, nose, or eyes.

COVID-19 spreads easily between people who are in close contact with one another― even if no one appears sick. Some people can have the virus and not show symptoms— unknowingly giving it to others.

In general, the more people closely interact with others– and the longer those interactions– the more COVID-19 spreads.

How can we protect ourselves and others against COVID-19?

There is currently no vaccine to protect against COVID-19. The best way to protect yourself is to avoid being exposed to the virus that causes COVID-19.

  • Stay home as much as possible and avoid close contact with others.
  • Wear a cloth face covering that covers your nose and mouth in public settings.
  • Clean and disinfect frequently touched surfaces.
  • Wash your hands often with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Stay home when you are sick and use KRMC’s telemedicine service Care Anywhere to obtain medical care without leaving home.

What should I do if I’m exposed to someone with COVID-19?

If you learn that you were in close contact with someone who later tested positive for COVID-19, STAY HOME and avoid contact with others for at least 10 days from the time of your exposure. 

Monitor your health for symptoms of COVID-19, including taking your temperature twice daily.  If you have a fever (above 100.1 degrees F.) or develop other COVID-19 symptoms, consult a medical provider using KRMC’s telemedicine service Care Anywhere.

What should I do if I feel sick?

If you do not feel well, STAY HOME.  Use KRMC’s online telemedicine service―Care Anywhere to determine whether you need further medical care and testing. However, if you have chest pain, severe breathlessness, or another emergency, call 911.

How do I use Care Anywhere?

To start a virtual visit using Care Anywhere, go to

  1. Click on “Start a Visit.”

  2. Log in with your username and password (or register to create an account under “Don’t yet have an account?”).

  3. On the screen that reads "What is the reason for this visit" select: COVID-19 (coronavirus), respiratory infections, and allergies.

  4. Select: COVID-19 (Coronavirus) Visit – Evaluation of possible COVID-19 (Coronavirus) by a healthcare provider.

  5. Answer all the questions regarding your symptoms

How do I get tested for COVID-19?

The test used to diagnose a current COVID-19 infection is called a PCR (polymerase chain reaction) test. It involves using a swab to take a sample of mucus from your nose or mouth.

At this time, KRMC only provides PCR testing to individuals who:

  • Have symptoms of COVID-19 and get an order from a healthcare provider Care Anywhere
  • Are admitted for hospitalization at KRMC
  • Need to undergo surgery at KRMC or at another facility

KRMC does not provide PCR testing to individuals who are not showing symptoms.

Other locations also provide PCR tests. Please see the Mohave County Department of Public Health list of testing locations in our area.

Where can I learn more?

Please visit the following websites for reliable, up-to-date information:

If you have additional questions or concerns, contact KRMC's Coronavirus Call Center at (928) 757-2101.