KRMC Business Office
Oftentimes the most complex parts of your hospital experience are the billing
and insurance details. Kingman Regional Medical Center's Business Office staff
is dedicated to providing close personal attention to you to make the resolution
of your account as convenient as possible. If you have questions or concerns
about your insurance or billing, we encourage you to call us at (928) 757-0627.
The Business Office is open from 8 a.m. to 4:30 p.m., Monday through Friday.
Financial Arrangements
How am I billed for services?
When you register, a billing account is set up in your name. All hospital charges
will be made on one bill, including itemized charges for laboratory tests,
radiology (X-rays) and pharmacy items. If you had certain tests or treatments
in the hospital, you may receive separate bills from physicians whom you
did not see in person. These bills are for professional services rendered
by these doctors in diagnosing and interpreting test results while you were
a patient at KRMC. Pathologists, radiologists, cardiologists, anesthesiologists,
emergency physicians and other specialists perform these services and are
required to submit separate bills. If you have questions about these bills
(bills that did not originate from the hospital), please call the number
printed on the statement you receive.
What does my insurance cover?
All insurance plans are private contracts between patients and their insurance
companies. As a courtesy, we attempt to verify your coverage and obtain payment
from your insurance company; however financial responsibility for payment
of the hospital bill is yours. Please review your insurance plan carefully,
as
many plans require preadmission authorization from your insurance company
and/or second opinions. You are responsible for meeting these requirements
to maintain
your coverage.
Do I need to pay a deposit?
When you arrive at the hospital to check in for service, please be prepared
to pay the difference, if any, between your verified insurance benefits
and the estimated charges for your services. Your actual charges may be more
or less than the estimated charges. If they are less, you will get a refund.
If you do not have hospital insurance, you will be asked to pay the estimated
charges for your service when you register. You can pay by cash, personal
check, debit card, MasterCard, Visa, American Express or Discover.
It is important to note that your deposit is for your hospital care and
does not include your physician's charges or those of additional consulting
physicians,
including the anesthesiologist.
For your convenience, Kingman Regional Medical Center provides credit
counselors to answer your questions concerning payment arrangements,
insurance coverage,
uncompensated care, or to assist you in applying for AHCCCS, Victims
of Crime or Charity programs. They are able to come to your room, if
needed.
If you
have any questions regarding the hospital's financial policies, your
ability to pay or related concerns, please call (928) 757-0627 and
ask to speak
to a credit counselor.